Mohammad Ali Khatami Firoozabadi; Abbas Abbasiazar; Mohammad Reza Taqva; kamran feizi
Abstract
AbstractIn this paper, a model for evaluating electronic services in nonprofit institutions is presented. The idea of this model was due to a vacuum of research in this field. Regarding this issue, independent variables have been extracted from the perspective of members of the research community for ...
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AbstractIn this paper, a model for evaluating electronic services in nonprofit institutions is presented. The idea of this model was due to a vacuum of research in this field. Regarding this issue, independent variables have been extracted from the perspective of members of the research community for the evaluation of electronic services based on inductive method and fundamental conceptualization theory. These variables include governance issues, tools, and customers.Indicators for measuring two variables of government and a measurable tool refer to financial systems and based on cost accounting methodology. However, it was not possible to determine the amount (rials) of the customer variable in this way. Therefore, a process was developed using existing theoretical foundations, including the relative estimation method for accounting, the Delon and McLean evaluation model, and the value engineering and how these two variables influence the management and tools. Then, in order to test the model and development process, the municipality of Tehran decided to evaluate the electronic license of the traffic plan. The result of determining the value of electronic services allows the use of this model in real terms
Jahanyar Bamdad Soufi; Reza Gharacipour
Volume 8, Issue 19 , December 2010, , Pages 23-52
Abstract
Creating value for stakeholders with maximum productivity is a goal obtained by lean enterprise. In this paper designing comprehensive and valid assessment model is observed for lean enterprise, after reviewing literature and comparing assessment models of lean enterprise to each other, the conceptual ...
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Creating value for stakeholders with maximum productivity is a goal obtained by lean enterprise. In this paper designing comprehensive and valid assessment model is observed for lean enterprise, after reviewing literature and comparing assessment models of lean enterprise to each other, the conceptual research models was designed by considering assessment models of lean enterprise and also APQC framework for classifying the processes in three dimensions: Enablers, Business Processes and Business Results. For this, the three main Iranian automakers Iran khodro, SAIPA and Pars khodro have been assessed by performing a field research through their managers’ viewpoints. Next, the research model and impressing the model dimension on each other have been considered and validated by structural equation modeling. Therefore, it has been used from conformity factor analysis, path analysis and t-value. Shanon Entropy has been used in order to weight the components and variables of the model. The results obtained shows that enablers impress on business results through business processes and there are meaningful relations among them. In addition to impress triple model dimension on each other, their factors have a meaningful relationship with each other. In other words, we cannot achieve the lean enterprise model without making strong links between its factors and components, and it is necessary to create integration within its components and factors.
Fattah Sharifzadeh
Volume 8, Issue 18 , September 2010, , Pages 71-104
Abstract
Today, different types of proactive organizations can be classified in service and industrial organization sectors. The first types of organizations are located in developing countries and have had brood- based activities. The second type organizations operate developed countries and are more important ...
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Today, different types of proactive organizations can be classified in service and industrial organization sectors. The first types of organizations are located in developing countries and have had brood- based activities. The second type organizations operate developed countries and are more important in terms of value creation and economic operations. What is apparent in literature review and conceptual model and theory is that, the respective issues are more relevant to industrial organizations which have measurable tangible activity and performance. Therefore, service organizations are to utilize knowledge in accordance with its environment and structure.
In this research, quality findings enable organizational managers to improve and present better service quality and operations. Regarding this issue, literature on organizational excellence models is reviewed. After identifying scientific dimensions of subject matter, with respect to expert knowledge and executive managers who are involved in service, and industrial organizations, an excellence model is analyzed and introduced. All data collected and evaluated regarding: Deming, Baldrige EFQM (the European Foundation for Quality Management and CAF (Common assessment Framework), theoretical Excellence model evaluated thoroughly by all organizational managers working repeatedly and continuously in strategic, technical and scientific committees throughout IDCO organizations. Thereby final conceptual excellence model approved and authorized by organization for implementation.
Akbar Alam Tabriz; Maryam Bahrami
Volume 4, Issue 13 , June 2006, , Pages 1-18
Abstract
The concept of this research is, assessing the level of readiness for the implementation of Total Productive Maintenance in the SHASI SAZ IRAN Co.
In order to satisfy the main goal of this research, “assessing the level of readiness for the implementation of Total Productive Maintenance in the ...
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The concept of this research is, assessing the level of readiness for the implementation of Total Productive Maintenance in the SHASI SAZ IRAN Co.
In order to satisfy the main goal of this research, “assessing the level of readiness for the implementation of Total Productive Maintenance in the SHASI SAZ IRAN Co” assessment conducted in four areas.
1. The senior management committed to the implementation and execution of TPM.
2. The employee participation regarding the implementation and execution of TPM.
3. The usage level of statistical process control tools.
4. The usage level of maintenance procedures.
The statistical target group is SHASI SAZ IRAN Company’s managers, experts and production line supervisors.
This research based on the method of data collection, is of the descriptive kind.
Collection of data was based on library findings and field studies. In order to analyze the data, the comparison of target group average with assumed average test was employed.
After analysis, the readiness information of the SHASI SAZ IRAN Company based on the four questions of the research and as a result, the main question, were all placed below average. Overall, considering the individual answers, employee participation achieved first place in terms of readiness and following were maintenance procedures, management commitment and SPC tools.
Jamshid Salehi Sadaghiani; Reza Gharaeepour
Volume 3, Issue 9 , June 2005, , Pages 73-91
Abstract
In recent years 360 degree feedback have been in a growing number of leading firms and it has become a tool for assessing manager competencies and providing feedback them about how they are viewed by direct subordinates peers and in order to changing their behaviors. Its popularity is of problems ...
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In recent years 360 degree feedback have been in a growing number of leading firms and it has become a tool for assessing manager competencies and providing feedback them about how they are viewed by direct subordinates peers and in order to changing their behaviors. Its popularity is of problems of traditional assessment systems and advantages of 360 degree feedback. Indeed the 360 degree feedback is designed to enable all the stakeholders in a person’s performance to comment and give feedback: their boss or indirect reports peers and internal or external customers and so on. This empirical research data was collected through specific questionnaire eight competencies including communicating planning organizing controlling leadership decision making & teamwork from four self, boss, direct subordinates and customers. Analyzing data by ANOVA technique shows that there are a significant difference self, boss subordinates and customers perception in managers’ competency assessment. Then assessment results of each source have been grouped by LSD technique: firs group is self-assessment is subordinates and customers assessment and finally third group is assessment.
G. Khoshsima; C. Lucas; M. Haji Bagheri
Volume 2, Issue 5 , June 2004, , Pages 127-145
Abstract
In today’s dynamic and uncertain environment responsiveness is one of the most important priorities and characteristics of manufacturing organizations. Responsiveness is a multidimensional concept and vague notion. For this reason we are often facing many problems when assessing it.
Thus, in this ...
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In today’s dynamic and uncertain environment responsiveness is one of the most important priorities and characteristics of manufacturing organizations. Responsiveness is a multidimensional concept and vague notion. For this reason we are often facing many problems when assessing it.
Thus, in this paper we explain a knowledge-based methodology for the measurement and assessment of organizational responsiveness. At first, we explain responsiveness dimensions (Strategic Alignment, People, Process and Technology). In the next stage we will use the knowledge that is presented via "IF {fuzzy antecedents} THEN {fuzzy consequents} rules", to assess organizational responsiveness.
