Volume 21 (2023)
Volume 20 (2022)
Volume 19 (2021)
Volume 18 (2020)
Volume 17 (2019)
Volume 16 (2018)
Volume 15 (2017)
Volume 14 (2016)
Volume 13 (2015)
Volume 12 (2015)
Volume 11 (2014)
Volume 9 (2012)
Volume 10 (2012)
Volume 8 (2010)
Volume 6 (2007)
Volume 5 (2006)
Volume 4 (2006)
Volume 3 (2005)
Volume 2 (2004)
Volume 1 (2003)
Number of Articles: 6
Proposing the Combinational Model of Service Quality and Analytic Network for Ranking Service Provider Enterprises: Case Study of Insurance Enterprises of Central Insurance
Volume 2, Issue 5 , June 2004, Pages 1-26
Abstract
This research introduces an integrated method for ranking different service providing institutions based on their service quality level. In this way the suitable criteria for assessing the service quality have been identified. In order to recognize the differences and gap analysis several hypotheses ... Read MoreStudy of Organizational Culture in new Industries
Volume 2, Issue 5 , June 2004, Pages 27-47
Abstract
Read MoreInformation Technology Applications in Business Process Re-engineering
Volume 2, Issue 5 , June 2004, Pages 49-70
Abstract
This article sheds light on the main reasons of moving organizations toward business process reengineering and the basic characteristics of information technology based business process reengineering. Then the main information technology oriented effective factors in business process reengineering are ... Read MoreTotal Quality Management (TQM) and Information Technology (IT): Relationships and Performances
Volume 2, Issue 5 , June 2004, Pages 71-89
Abstract
Modern and new technologies have changed the management view and the methods of problem solving and management of organizations. For effectively managing the organizations at todays changing environment managers should view different global economic, social, political and legal conditions and must pay ... Read MoreProposing a Generic Model of industrial Policy making, with an Emphasis on Electronics Industry
Volume 2, Issue 5 , June 2004, Pages 91-125
Abstract
TNA (Technology Needs Assessment), STIP (Scope, Technology, Impact, Policy) & MSTP (Market Stimulating Technology Policy) are three tools and frameworks that can used as policy making model in industry & technology. In this ... Read MoreAssessing Organizational Responsiveness in Iranian Manufacturing Companies of Radio and Television with Fuzzy Logic
Volume 2, Issue 5 , June 2004, Pages 127-145