Ali Atashsooz; Kamran Feizi; Abolfazl Kazazi; Laya Olfat
Abstract
In a complex and volatile environment of the supply chain, any attempt to reduce the risks may increase or decrease other risks; thus, achieving an overall picture of the risks of supply chain and relationships between them are necessary and will lead to more effective and comprehensive strategy to response ...
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In a complex and volatile environment of the supply chain, any attempt to reduce the risks may increase or decrease other risks; thus, achieving an overall picture of the risks of supply chain and relationships between them are necessary and will lead to more effective and comprehensive strategy to response to risks. The purpose of this paper is identifying and extracting the potential risks of supply chain using interpretive structural modeling (ISM) approach. In order to do that, first an in-depth litreture review has done and Delphi method with content validity has used, and then, the ISM model, representing the structure of risks relationship has extract. The results show that the external environment supply chain risks (natural risks, political/social, policy and macroeconomic), at a low levels of the model, have the most impact on other risks and are as a emerging and or increasing factor for industrial environment (market and product competition; market inputs, communications and collaboration) and organizational environment risks (operational, financial, strategic, commitment and organizational culture and employee).
Abolfazl Kazzazi; Maghsood Amiri; Fatemeh Rahbar Yaghoobi
Volume 8, Issue 20 , March 2011, , Pages 49-79
Abstract
In This paper, application of MCDM techniques in evaluation and ranking of Temad Co. strategies has been considered. Statistical target group, as "expert group" has been chosen among company's managers to identify strategies and evaluate them. At the first phase, strategies have been deducted with SWOT ...
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In This paper, application of MCDM techniques in evaluation and ranking of Temad Co. strategies has been considered. Statistical target group, as "expert group" has been chosen among company's managers to identify strategies and evaluate them. At the first phase, strategies have been deducted with SWOT technique and at the second phase, they have been ranked by ELECTR III technique. Criteria for evaluating strategies gathered among different resources and got summarized according to strategic experts' ideas. Weight of criteria has determined by RTC or PCT technique and thresholds have been dedicated by decision makers. To reduce uncertainty of decision making, ranking has been done in fuzzy situation. Furthermore, for assessing efficiency of results, sensitivity analysis has been implemented with two approaches. According to final results, evaluation and ranking of strategies can be done well by means of ELECTRE III technique.
Rohollah sohrabi; AbolfazI Kazazi; Jahanyar B. Soofi
Volume 6, Issue 17 , September 2007, , Pages 49-73
Abstract
Although the importance of Agility in supply chain in many different industries is clear, and being responsive, customer oriented and, flexible is obvious in management and organizations, Iran big oil companies do not pay enough attention to designing and implementation of their supply chains. The purpose ...
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Although the importance of Agility in supply chain in many different industries is clear, and being responsive, customer oriented and, flexible is obvious in management and organizations, Iran big oil companies do not pay enough attention to designing and implementation of their supply chains. The purpose of this article is conceptualizing and defining significant criteria and attributes for Supply Chain Agility Evaluation and measurement in National Iranian Oil Company the case of NISOC. For that acceptable literature review, qualitative research methods such as Delphi and case study research and quantitative methods such as statistical and structural equation modeling (SEM) have been used.
Abolfazl Kazzazi; Hossein Aboudi; Mehdi Haddadzadeh
Volume 3, Issue 11 , December 2005, , Pages 63-83
Abstract
The policy of changing direct subsidiary to indirect subsidiary was one of the main government policies and the government according to forth development program should organize the subsidiary system in cultural parts with the approach of changing ...
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The policy of changing direct subsidiary to indirect subsidiary was one of the main government policies and the government according to forth development program should organize the subsidiary system in cultural parts with the approach of changing subsidiary payments for production to consumption. During recent years the subsidiary of paper distribution for newspapers (as the most important output of cultural and political production) always have been indirectly and via subsidiary for press and this has caused numerous problems for paper industry. This survey is the analysis of economic and commercial policies of government in industry of paper for newspapers. Effective elements in the domestic industry of papers for newspapers have been sorted by using questionnaire and interview and by PESTI model. In this article supportive policies of government is recognized as the main effect on paper industry and discussed completely and finally, some proper solutions are offered.
A. Kazazi; Y. Dehghani
Volume 1, Issue 3 , January 2003, , Pages 31-71
Abstract
This dissertation investigates the quality of postal services and the relationship between postal services and customers satisfactions from the viewpoint of customers and postal employees. Quality of postal services is formal through the process of collection to delivery. With regard to expansion of ...
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This dissertation investigates the quality of postal services and the relationship between postal services and customers satisfactions from the viewpoint of customers and postal employees. Quality of postal services is formal through the process of collection to delivery. With regard to expansion of operations geographical discrepancies and other restrictions quality of services in postal field is more complex and more comprehensive than in other manufacturing.
The case study is Tehran province and a sample of 580 persons who were selected on the basis of stratified and random systematic sampling.
The model used is SERVQUAL which is a tool for measuring the quality.
The achievements of this research are as follows:
1- In the five -level dimensions of service quality such as Reliability, Responsiveness, Assurance, Empathy and Tangibility, there seems to be a gap in grades allocated to perception and expectations of the two groups.
2- The gap between perception and expectations of customers in the fields of Reliability, Responsiveness and Empathy is greater than the gap between the existing fact and knowledge of customers’' expectations by the employees: this gap has a negative correlation with customers’ satisfactions. Concept of customers in the field of Assurance and Tangibility is less than the gap between the existing fact and knowledge of the customers' expectations by the employees. This gap has also a negative correlation with customers' satisfaction.
3- The gap between concept of customers in the field of Assurance and Tangibility is less than the gap between the existing fact and knowledge of the customers’ expectations by the employees this gap has also a negative correlation with customers’ satisfaction.
4- From the viewpoint of both, the customers and the employees, Reliability dimension is the most important variance.
5- Customers’ satisfaction from postal services in five dimensions has a more positive relation with their perception from quality of postal services (received quality). Postal employees also put emphasis on the existing fact for the customers' perception and their judgment from the quality of postal services.
