Industrial Management Studies

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Keywords = Product and services

Number of Articles: 1
Presenting Fuzzy Approach on Customer Satisfaction Measurement Case Study: Dairying Company

Ali Mohammadnia

Volume 6, Issue 15 , March 2007, , Pages 51-85

Abstract
  Tending to customer rightly overtax, Organizations gain new customers and keep their satisfaction, therefore based on created competition, organization and companies should seeking suitable ways to customer’s absorption and maintenance. Thus it is vital for business success and it not succeed unless ...  Read More