عنوان مقاله [English]
نویسندگان [English]چکیده [English]
In this paper, a Decision Support System (DSS) is developed in order to evaluate customers. The addressed system can specially be applied in captive markets. This paper extends Chamodrakas et al.  in which the customer evaluation in order to customer selection is executed using a fuzzy TOPSIS method. The proposed DSS includes 6 different models and the user can select among them. The system is coded utilizing C# programming language. To present the system performance, some parts of the system are presented along with a numerical problem.