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Keywords = Multi-Criteria Decision Making
Number of Articles: 2
Designing a Decision Support System for Customer Evaluation
Volume 9, Issue 24 , March 2012, , Pages 67-84
Abstract
In this paper, a Decision Support System (DSS) is developed in order to evaluate customers. The addressed system can specially be applied in captive markets. This paper extends Chamodrakas et al. [8] in which the customer evaluation in order to customer selection is executed using a fuzzy TOPSIS method. ... Read MoreA Multi-Criteria Decision Model for the Implementation of Business Process Re-engineering
Volume 3, Issue 11 , December 2005, , Pages 85-113