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Keywords = Decision Support Systems

Number of Articles: 1
Designing a Decision Support System for Customer Evaluation

Mehdi Seifbarghy; Chero Ziaei Naghshbandi

Volume 9, Issue 24 , March 2012, , Pages 67-84

Abstract
  In this paper, a Decision Support System (DSS) is developed in order to evaluate customers. The addressed system can specially be applied in captive markets. This paper extends Chamodrakas et al. [8] in which the customer evaluation in order to customer selection is executed using a fuzzy TOPSIS method. ...  Read More