Industrial Management Studies

Current Issue

By Issue

By Author

By Subject

Author Index

Keyword Index

About Journal

Aims and Scope

Publication Ethics

Indexing and Abstracting

Related Links

FAQ

Peer Review Process

Journal Metrics

News

Memorandum of Understanding between the Quarterly and the Iranian Management Sciences Association

Article Writing Guide

Files

Reviewer 1402

Reviewer 1401

Reviewer 1400

Consultants

Publons

Designing a Comprehensive Model of Work Cycle Development in the Era of the Fifth Industrial Revolution: "Problem Formulation with Soft Systems Methodology"

Document Type : Research Paper

Authors

1 PhD student in Industrial Management, Faculty of Department of Industrial Management, Faculty of Management and Economics, Islamic Azad University, Science and Research Unit, Tehran, Iran

2 Professor, Department of Industrial Management, Faculty of Management and Economics, Islamic Azad University, Department of Science and Research, Tehran, Iran

Abstract

Scientific and technological developments, especially in the field of information and communication technology, have caused significant changes in people's daily lives, and remote work has been promoted as a new approach in managing work and performing activities, especially in the conditions created by the Corona pandemic. This study examines the concept of remote work in a special framework that includes the Corona period and the fifth industrial revolution and emphasizes the need for comprehensive scientific attention and innovative methods. To solve these challenges, this research presents a comprehensive model by applying the soft systems methodology (SSM), which takes into account the perspectives and limitations of different stakeholders and aims to increase the implementation of remote work. Using systematic methods and qualitative data analysis, this study develops the model in a flexible and comprehensive way. In addition, it highlights the role of technology, organizational culture and management strategies in reducing social isolation and increasing telework efficiency. The findings emphasize the dynamic aspect of the remote work ecosystem and emphasize the importance of multifaceted solutions for organizational success in the era of the fifth industrial revolution.

Keywords

Main Subjects

References
  1. Adisa, T., Antonacopoulou, E., Beauregard, T., Dickmann, M., & Adekoya, O.. (2022). Exploring the Impact of COVID‐19 on Employees’ Boundary Management and Work–Life Balance. British Journal of Management, 33, 1694. - 1709. http://doi.org/10.1111/1467-8551.12643.
  2. Alpala, L. O., Quiroga-Parra, D. J., Torres, J., & Peluffo-Ordóñez, Diego Hernán. (2022). Smart Factory Using Virtual Reality and Online Multi-User: Towards a Metaverse for Experimental Frameworks. Applied Sciences. http://doi.org/10.3390/app12126258.
  3. Baruch, Y. and Smith, I. T. (2000), Telecommuting and the legal aspect, in N. Johnson, Ed.Telecommuting and Virtual Offices: Issues and Opportunities, (Hershey, Pennsylvania: Theldea Group Publishing) forthcoming methods approaches. Sage publications.
  4. Bloom, N., Han, Ruobing., & Liang, James. (2022). How Hybrid Working From Home Works Out. http://doi.org/10.3386/w30292.
  5. Bojovic, D., Benavides, J., & Soret, A. (2020). What we can learn from birdsong: mainstreaming teleworking in a postpandemic world. Earth system governance, 5, 100074. https://doi.org/‌­1016/­j.esg.2020.100074.
  6. Checkland, P. (2000). Soft systems methodology: a thirty year retrospective. Systems research and behavioral science, 17(S1), S11-S58.
  7. Brynjolfsson, E., Horton, J. J., Ozimek, A., Rock, D., Sharma, G., & TuYe, H. Y. (2020). COVID-19 and remote work: an early look at US data (No. w27344). National Bureau of Economic Research.
  8. Checkland, P., & Holwell, S. (1998). Information, Systems and Information Systems-making sense of the field”, Wiley; 20(4). 100-120.
  9. Cotrino, A., Sebastián, M. A., & González-Gaya, C. (2020). Industry 4.0 Roadmap: Implementation for small and medium-sized enterprises. Applied Sciences, 10(23), https://doi.org/10.3390/app10238566.
  10. Ehsanifar, M., Dekamini, F., Spulbar, C., Birau, R., Khazaei, M., & Bărbăcioru, I. C. (2023). A Sustainable Pattern of Waste Management and Energy Efficiency in Smart Homes Using the Internet of Things (IoT). Sustainability, 15(6), 5081. https://doi.org/10.3390/‌­su15065081.
  11. Emanuel, Natalia., & Harrington, Emma. (2023). Working Remotely? Selection, Treatment, and the Market for Remote Work. SSRN Electronic Journal. http://doi.org/10.2139/ssrn.4466130.
  12. Felstead, A., & Henseke, G. (2017). Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance. New Technology, Work and Employment, 32(3), 195-212. https://doi.org/10.1111/ntwe.12097.
  13. Fender, A., & Holz, Christian. (2022). Causality-preserving Asynchronous Reality. Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. http://doi.org/10.1145­/3491102.3501836.
  14. Gallacher, G., & Hossain, I. (2020). Remote work and employment dynamics under COVID-19: Evidence from Canada. Canadian public policy, 46(S1), S44-S54. https://doi.org/10.3138/cpp.2020-026.
  15. Gifford, J.. (2022). Remote working: unprecedented increase and a developing research agenda. Human Resource Development International, 25, 105 - 113. http://doi.org/10.1080/­2022.2049108.
  16. Hamza, S. A. (2020). A proposed model for an organized remote-work environment. International Research Journal of Modernization in Engineering Technology and Science, 2, 11-12. e-ISSN: 2582-5208.
  17. Cath Sullivan and Suzan Lewis(2001) Home-based Telework, Gender, and the Synchronization of Work and Family: Perspectives of Teleworkers and their Coresidents, Gender, Work and Organization. 8 No. https://doi.org/10.1111/1468-0432.00125.
  18. Khazaei, M., Hajiaghaei-Keshteli, M., Rajabzadeh Ghatari, A., Ramezani, M., Fooladvand, A., & Azar, A. (2023). A multi-criteria supplier evaluation and selection model without reducing the level of optimality. Soft Computing, 27(22), 17175-17188. https://doi.org/10.1007/s00500-023-08954-8.
  19. Koizumi, S. (2019). The light and shadow of the fourth industrial revolution. In Innovation beyond technology (pp. 63-86). Springer, Singapore. https://doi.org/10.1007/978-981-13-9053-1_4.
  20. Larson, B. Z., Vroman, S. R., & Makarius, E. E. (2020). A guide to managing your (newly) remote workers. Harvard Business Review, 18, 1-6.
  21. Lepore, D., Micozzi, A., & Spigarelli, F. (2021). Industry 4.0 Accelerating Sustainable Manufacturing in the COVID-19 Era: Assessing the Readiness and Responsiveness of Italian Regions. Sustainability, 13(5), 2670. https://doi.org/10.3390/su13052670.
  22. Mäkikangas, Anne., Juutinen, Soile., Mäkiniemi, J., Sjöblom, Kirsi., & Oksanen, Atte. (2022). Work engagement and its antecedents in remote work: A person-centered view. Work & Stress, 36, 392 - 416. http://doi.org/10.1080/02678373.2022.2080777.
  23. Mingers J. (2011). Soft OR comes of age: But not everywhere!, Omega: The International Journal of Management Science, Vol. 39, No. 6, pp. 729-741. https://doi.org/10.1016/j.omega.2011.01.005.
  24. Mirhosseini, S. S., Ramezani, M., Khazaei, M., & Azar, A. (2021). Exploring and analysing the risks and challenges of implementing ERP systems: Critical system thinking. International Journal of Information Systems and Change Management, 12(3), 234-258. https://doi.org/10.1504/IJISCM.2021.120325
  25. Nayeri, M. D., Khazaei, M., & Abdolahbeigi, D. (2022). The drivers of success in new-service development: Rough set theory approach. International Journal of Services and Operations Management, 43(4), 421-439. https://doi.org/10.1504/IJSOM.2022.127465.
  26. Ng, P., Lit, Kam Kong., & Cheung, C. T.. (2022). Remote work as a new normal? The technology-organization-environment (TOE) context. Technology in Society, 70, 102022 - 102022. http://doi.org/10.1016/j.techsoc.2022.102022.
  27. Peña-Jimenez, M., Battistelli, A., Odoardi, C., & Antino, M. (2021). Exploring skill requirements for the Industry 4.0: A worker-oriented approach. Anales de psicología, 37(3), 577-588. https://doi.org/10.6018/analesps.444311.
  28. Ramezani, M., Azar, A., & Khazaei, M. (2021, June). Gap analysis through a hybrid method: Critical systems heuristics and best worst method. In The International Workshop on Best-Worst Method (pp. 272-286). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-89795-6_19.
  29. Safikhani, S., Keller, Stephan., Schweiger, G., & Pirker, J.. (2022). Immersive virtual reality for extending the potential of building information modeling in architecture, engineering, and construction sector: systematic review. International Journal of Digital Earth, 15, 503 - 526. http://doi.org/10.1080/17538947.2022.2038291
  30. Sandoval-Reyes, J., Idrovo-Carlier, S., & Duque-Oliva, E. J. (2021). Remote Work, Work Stress, and Work–Life during Pandemic Times: A Latin America Situation. International Journal of Environmental Research and Public Health, 18(13), 7069. https://doi.org/10.3390/ijerph18137069
  31. Santos, Ronnie E. S., & Ralph, P.. (2022). A Grounded Theory of Coordination in Remote-First and Hybrid Software Teams. 2022 IEEE/ACM 44th International Conference on Software Engineering (ICSE), 25-35. http://doi.org/10.1145/3510003.3510105
  32. Saura, José Ramón., Ribeiro-Soriano, D., & Saldaña, Pablo E. Zegarra. (2022). Exploring the challenges of remote work on Twitter users' sentiments: From digital technology development to a post-pandemic era. Journal of Business Research. http://doi.org/10.1016/­jbusres.2021.12.052
  33. Shirmohammadi, M., Au, Wee Chan., & Beigi, Mina. (2022). Remote work and work-life balance: Lessons learned from the covid-19 pandemic and suggestions for HRD practitioners. Human Resource Development International, 25, 163 - 181. http://doi.org/10.1080/13678868.2022.2047380
  34. Smith, C. M., & Shaw, D. (2018). The characteristics of problem structuring methods: A literature review. European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2018.05.003.
  35. Taghipour, A., Fooladvand, A., Khazaei, M., & Ramezani, M. (2023). Criteria Clustering and Supplier Segmentation Based on Sustainable Shared Value Using BWM and PROMETHEE. Sustainability, 15(11), 8670. https://doi.org/10.3390/su15118670
  36. Taghipour, A., Ramezani, M., Khazaei, M., Roohparvar, V., & Hassannayebi, E. (2023). Smart Transportation Behavior through the COVID-19 Pandemic: A Ride-Hailing System in Iran. Sustainability, 15(5), 4178. https://doi.org/10.3390/su15054178
  37. Taghipour, A., Sohrabi, A., Ghaedi, M., & Khazaei, M. (2023). A robust vaccine supply chain model in pandemics: Case of Covid-19 in Iran. Computers & Industrial Engineering, 183, 109465. https://doi.org/10.1016/j.cie.2023.109465
  38. Terkowsky, C., Frye, S., & May, D. (2019). Online engineering education for manufacturing technology: Is a remote experiment a suitable tool to teach competences for “Working 4.0”?. European Journal of Education, 54(4), 577-590 https://doi.org/10.1111/ejed.12368
  39. Vangala, Anusha., Das, A., Mitra, Ankush., Das, Sajal K., & Park, Youngho. (2023). Blockchain-Enabled Authenticated Key Agreement Scheme for Mobile Vehicles-Assisted Precision Agricultural IoT Networks. IEEE Transactions on Information Forensics and Security, 18, 904-919. http://doi.org/10.1109/TIFS.2022.3231121
  40. Vyas, L.. (2022). “New normal” at work in a post-COVID world: work–life balance and labor markets. Policy and Society. http://doi.org/10.1093/polsoc/puab011
  41. Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied psychology, 70(1), 16-59. https://doi.org/10.1111/apps.12290
  42. Asadi, M. (1398). The Fourth Industrial Revolution and the Digital Economy: Drivers of Sustainable Economic Growth. Applied studies in management and development science 26_1, (17)3
  43. Amini, A, Dari Gio, R, and Ahmadi-Zahrani, M. (1401). Identifying effective factors on improving the productivity of remote workers during the Covid-19 disease using fuzzy techniques. productivity management (Beyond management), 16(2 (61 consecutive)), 101-138. https://sid.ir/paper/999875/fa
  44. Azar, A, Anuri, A. (1396). Research in the soft operations of problem formulation methods in the conditions of complexity, uncertainty and conflict. Tehran: Negah Danesh Publishing House.
  45. Azar, A, Vaezi, R, Mohammadpoursarai, V. (1396). Designing a policy model for nanotechnology commercialization with a soft systems methodology approach. Scientific-Research Quarterly of Government Organization Management, 2 (18), 89-106. https://journals.pnu.ac.ir/article_3660_
  46. Jabali, A, Farajzadeh, S. (1399). The role of social capital in promoting telecommuting. Tehran: An approach in business management. https://sid.ir/paper/269685/fa
  47. Khairandish, M, Asgari, N (1399). Identification and ranking of human resource challenges in order to improve remote work productivity in government organizations. Tehran: Tehran: Scientific Journal of Productivity Management. https://doi.org/10.30495/­2020.572855.2150.
  48. Damghanian, H, Rozban, F. (1391). Examining the consequences of telecommuting in working women. Ahvaz: Research on women and culture, a scientific journal. https://journals.iau.ir/article_663463_
  49. . Shidai, S, Mehrabi, J (1396). Investigating factors affecting the improvement of remote work performance in the country's executive bodies with the approach of the first chapter of the Government Administrative Transformation Law. Tehran: Journal of Development and Transformation Management. https://journals.iau.ir/article­_545138.
  50. Abbasi, R, and Jirayai Shrahi, F. (1402). The lived experience of teleworking of married government employees during the corona virus epidemic with an emphasis on work-life balance. Family Research, 19(1 (series 73)), 7-28. https://sid.ir/paper/1054489/fa
  51. Kashani, G, Najaf Beigi, R and Mirspasi, N (1392). Research in soft operations, manufacturing approaches to the problem. Tehran: Journal of Development and Transformation Management.
  52. . Mohammadi, A (1397). Providing a secure and scalable model for teleworking that is user-friendly for teleworking and stakeholders of the organization based on cloud computing technology. Tehran: Marine transportation industry. https://sid.ir/paper/255683/fa.
  53. Mohammadi, M, and Safavi Hammami, M. (1401). A review of the cultural factors related to the success and failure of organizations in the time of remote work. International Conference on Interdisciplinary Studies in Management and Engineering. https://sid.ir/paper/949904/fa.
  54. Mosleh Shirazi, A. N, Ranaei, H, Iman, M. T and Tajik, M. (1395). Multiple systems methodology: a new approach in management research. Department and University of Humanities Methodology, 22(87), 7-32.
  55. Moslehi, A, Salehi Kejor, A, Monfard, H And Neja, M (1399). Identifying factors affecting the establishment of remote work in sports and youth departments of Mazandaran province.Tehran: Shabak publishing house. https://sid.ir/paper/526056/fa.
  56. Mehrgan, M, Akhwan Anuri, M and Raisifar, K. (1393). Designing and drawing a map of the new science of research in soft operations. 16(4), 9-29.
  57. . Mehrgan, M, Hosseinzadeh, M. (1387). Application of soft systems methodology (SSM) for university curriculum planning. Azad University insight. 40(2), 51-84.
  58. Nazafti, N, and Alami Nisi, S. (1400). Examining the relationship between telework and owledge management process during the epidemic of the Covid-19 virus. Organizational Knowledge Management, 4(14), 25-69. https://sid.ir/paper/968017/fa.
  59. Nowzari, H, Sadeghi, M. E, Manjumzadeh, S. S. (1399).Identifying the challenges facing the telecommuting plan and providing solutions for its effective implementation - a case study of the Ministry of Industry, Mines and Trade.Tehran: Innovation management and operational strategies. https://doi.org/10.22105/imos.2021.262161.1014.
  60. Haibat Elahpour, Z, Mehralizadeh, Y, Barkat, Gh, Nasiri, M. (1399). Education and learning strategies and entrepreneurial innovation in the era of the fourth industrial revolution in the food industry companies of the industrial towns of Ahvaz city. Organizational Training Management Journal. 221-257, (1)9. https://sid.ir/paper/364456/fa.
Industrial Management Studies
Volume 22, Issue 73
September 2024
Pages 99-142
Files
Share
How to cite
Statistics