Volume 21 (2023)
Volume 20 (2022)
Volume 19 (2021)
Volume 18 (2020)
Volume 17 (2019)
Volume 16 (2018)
Volume 15 (2017)
Volume 14 (2016)
Volume 13 (2015)
Volume 12 (2015)
Volume 11 (2014)
Volume 9 (2012)
Volume 10 (2012)
Volume 8 (2010)
Volume 6 (2007)
Volume 5 (2006)
Volume 4 (2006)
Volume 3 (2005)
Volume 2 (2004)
Determining and Measuring Service Quality Factors

Seyyed Mohammad Aarabi; Shahram Estandiari

Volume 1, Issue 2 , October 2003, Pages 1-19

  The main characteristic of these days business environment is competition and customer satisfaction is key factor to survive and improve competitive advantages. Organizations have to pay attention to their customers as a benefit resource. Understanding the customer expectations as the quality standard ...  Read More

Designing ش Purchase Information System Using Object – Oriented Methodology and Comparing with Structured Methodology

Mohammad Reza Taghva; Amir Reza Ayatollahi

Volume 1, Issue 2 , October 2003, Pages 21-54

  In this research, after a brief introduction, different information systems, classification of various methodologies, Object –Oriented view and methodology will be discussed in detail. Then we will design a mechanized information system for purchase activities (including domestic and international ...  Read More

Application of Value Engineering in Service Project Management

Laya Olfat; Hassan Hashemi

Volume 1, Issue 2 , October 2003, Pages 55-82

  The prime objectives of Project Management are to minimize time and cost and to meet required performance. Value Engineering is an organized effort to attain optimum value in a system by providing the necessary functions to improve performance at the lowest cost. Value Engineering can contribute to the ...  Read More

National Policy–Making and National Innovation Systems

Seyyed Habibollah Tabatabaeian; Seyyed Kamran Bagheri

Volume 1, Issue 2 , October 2003, Pages 83-99

  Technological progress has significantly accelerated in recent years. This makes most developing countries unable to keep up with the waves of technology development. On the other hand, there is a wide consensus that technological development has greatly affected the economical, industrial, security ...  Read More

Virtual Organizations: Information Age Organizations

Kamran Feizi; Ali Reza Moghaddasi

Volume 1, Issue 2 , October 2003, Pages 101-124

  One of the most interesting reengineered organizational structures is virtual organization. A virtual organization is an organization composed of several business partners sharing costs and resources for the purpose of manufacturing a products or services. The creation, operation and management of a ...  Read More

Iranian Industry’s Need for Learning and the Requirements of Creating Learning Industries

Hossein Rahmanseresht

Volume 1, Issue 2 , October 2003, Pages 11-22

  Iran’s industry has had a considerable number of difficulties to perform so well as was expected in the post – revolutionary era. Unfavorable legal, political environments combined with eight –year imposed war may be singled out as the root causes of such performances. However, this ...  Read More