عنوان مقاله [English]
نویسندگان [English]چکیده [English]
In this research at first knowledge management processes and knowledge management effectiveness are surveyed witch use of confirmatory factor analysis then knowledge management processes (from Nonaka's perspective: internalization, externalization, socialization and combination) and knowledge management effectiveness are measured. Then relationships between them are examined by multivariate regression (stepwise) and partial correlation. Results have indicated that only internalization is accomplished at universities of Rafsanjan and three of knowledge management processes include internalization externalization and socialization are implemented and three of knowledge management processes include internalization externalization and combination are affected on knowledge management effectiveness.