Volume 21 (2023)
Volume 20 (2022)
Volume 19 (2021)
Volume 18 (2020)
Volume 17 (2019)
Volume 16 (2018)
Volume 15 (2017)
Volume 14 (2016)
Volume 13 (2015)
Volume 12 (2015)
Volume 11 (2014)
Volume 9 (2012)
Volume 10 (2012)
Volume 8 (2010)
Volume 6 (2007)
Volume 5 (2006)
Volume 4 (2006)
Volume 3 (2005)
Volume 2 (2004)
Volume 1 (2003)
modeling and simulation
Modeling the Market Analysis Process through the SD-DES Hybrid Simulation Approach (Case Study: Mobile Market of Iran)

Mohsen JavidMoayed; عباس Toloei Eshlaghy; Mohammad Ali Afshar kazemi

Volume 19, Issue 62 , September 2021, , Pages 23-66


  Nowadays, more successful businesses are those that keep their customers satisfied and in addition to the macro level of their policies, also pay serious attention to the micro level and details of the market. In this article, in order to study the influential factors in the mobile phone market, the ...  Read More

Presenting Fuzzy Approach on Customer Satisfaction Measurement Case Study: Dairying Company

Ali Mohammadnia

Volume 6, Issue 15 , March 2007, , Pages 51-85

  Tending to customer rightly overtax, Organizations gain new customers and keep their satisfaction, therefore based on created competition, organization and companies should seeking suitable ways to customer’s absorption and maintenance. Thus it is vital for business success and it not succeed unless ...  Read More

Designing a model for product planning in quality function deployment using goal programming and analytic network process approach

M. Momeni; A. Atashsooz

Volume 2, Issue 4 , March 2004, , Pages 41-74

  QFD starts with the house of quality (HOQ) which is a planning matrix translating the customer needs into measurable product technical requirements (PTRs). As with any other tool the quantum of benefits obtained from the use of QFD is proportional to the effectiveness of its use. A robust analytic method ...  Read More