Volume 21 (2023)
Volume 20 (2022)
Volume 19 (2021)
Volume 18 (2020)
Volume 17 (2019)
Volume 16 (2018)
Volume 15 (2017)
Volume 14 (2016)
Volume 13 (2015)
Volume 12 (2015)
Volume 11 (2014)
Volume 9 (2012)
Volume 10 (2012)
Volume 8 (2010)
Volume 6 (2007)
Volume 5 (2006)
Volume 4 (2006)
Volume 3 (2005)
Volume 2 (2004)
Volume 1 (2003)
Keywords = Customer satisfaction
Number of Articles: 3
Modeling the Market Analysis Process through the SD-DES Hybrid Simulation Approach (Case Study: Mobile Market of Iran)
Volume 19, Issue 62 , September 2021, , Pages 23-66
Abstract
Nowadays, more successful businesses are those that keep their customers satisfied and in addition to the macro level of their policies, also pay serious attention to the micro level and details of the market. In this article, in order to study the influential factors in the mobile phone market, the ... Read MorePresenting Fuzzy Approach on Customer Satisfaction Measurement Case Study: Dairying Company
Volume 6, Issue 15 , March 2007, , Pages 51-85
Abstract
Tending to customer rightly overtax, Organizations gain new customers and keep their satisfaction, therefore based on created competition, organization and companies should seeking suitable ways to customer’s absorption and maintenance. Thus it is vital for business success and it not succeed unless ... Read MoreDesigning a model for product planning in quality function deployment using goal programming and analytic network process approach
Volume 2, Issue 4 , March 2004, , Pages 41-74