Document Type : Research Paper
Authors
Abstract
Current study examines the influence of cultural factors based on DOCS model) on job satisfaction and employee performance of social security organization (indirect remedy bureau of Tehran province). Since its goal is the examination of organizational culture factors influence on job satisfaction and employee performance and it is known as a guideline for organization in order to enhance the job satisfaction and performance of its employees and offer higher productivity to it, it is known as applicable research.
In this research it is used of simple accidental sampling and gender, background, marital status, age, education, income level, lower position then other colleagues and work units among social security organization employees (indirect remedy bureau of Tehran province) have been included.
In order to conduct test, the Denison questionnaire has been used that assess the organizational culture based on 4 dimensions namely involvement, consistency, adaptability and mission. To assess each dimension of above items, 3 indications has been defined that each one is evaluated by 5 questions and wysocki and kromm job satisfaction questionnaire that has 5 dimensions(work, supervisor, enhancement, colleagues, payment) have been applied and likewise performance evaluation questionnaire of social security organization have been used that is compiled by planning and management organization. Organizational culture questionnaire and job satisfaction has been filled by employees and performance questionnaire has been completed by related authorities. The statistical society includes 580 persons who 23L persons by using of sample volume formula have been determined. After analyzing of information that has been done by using of description statistic (average, frequency and deviation standard) and chi square and fisher test in elicit statistics, questionnaires was distributed among 9 work units of indirect remedy bureau of social security organization including par clinic, physicians, auditions, statistic, accounting, education, hospitality, da mage, drugstore. Finally after collection and analyzing of obtained information, the image of social security organization culture has been drawn in indirect remedy bureau of Tehran province that imply on culture status of this organization that based on Denison organizational culture categorization in this organization, the organizational culture is based on continuity. This organization has reached to best situation in adaptability and mission variables and its strategic direction indications and organization learning is higher then intermediate level. 10 other indications is lower then intermediate level. The result is that despite relationship between organizational culture factors with job satisfaction and employee performance, this relationship and its influence among statistical society is not significant, it means that influence of organizational culture factors on job satisfaction and employee performance of social security organization (indirect remedy bureau of Tehran province) is so low that it cannot affect them and thus all of research hypothesis would be rejected meaning there is no significant relationship between each componants of organizational culture.
Keywords
)