نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت صنعتی، دانشکده اقتصاد، مدیریت و حسابداری، دانشگاه یزد،یزد، ایران

2 دانشیار گروه مدیریت صنعتی، دانشکده اقتصاد، مدیریت و حسابداری، گروه مدیریت صنعتی، دانشگاه یزد،یزد، ایران

3 دانشیار گروه مدیریت صنعتی، دانشکده اقتصاد، مدیریت و حسابداری، دانشگاه یزد،یزد، ایران

چکیده

علی‌رغم این که سازمان‌های مجهز به فناوری‌های صنعت ۴.۰ پتانسیل بالایی برای بهبود تاب‌آوری زنجیره‌تأمین و گسترش عملکرد سازمانی دارند و می‌توانند بهتر با بحران‌ها و اختلالات مقابله کنند، ادغام نظام‌مند این دو حوزه با تأخیر و شکاف پژوهشی مواجه بوده است. هدف از پژوهش حاضر، شناسایی و تحلیل روابط علّی و معلولی عوامل مؤثر بر پیاده‌سازی صنعت4.0 در مدیریت زنجیره‌تأمین تاب‌آور در صنایع فولاد یزد می‌باشد. این پژوهش جزء تحقیقات کاربردی-توسعه ‎ای می‌باشد.در مرحله اول پژوهش، عوامل با بهره‌گیری از روش کیفی فراترکیب، شناسایی و دسته‌بندی شدند که نتیجۀ آن شناسایی 21 عامل در 5 بُعد بود. در دومین مرحله با استفاده از روش دیمتل فازی، روابط علّی و معلولی عوامل شناسایی شد. نتایج نشان داد که بعد مدیریتی-نهادی، تأثیرگذارترین و بعد عملیاتی تأثیرپذیرترین ابعاد در پیاده‌سازی صنعت4.0 در مدیریت زنجیره‌تأمین تاب‌آور است. همچنین، در بعد مدیریتی-نهادی، « تعهد و حمایت مدیریت ارشد از اجرای فناری‌های صنعت 4.0»؛ در بعد فناوری-ساختاری« سرمایه‌گذاری در فناوری‌های صنعت4.0»؛ در بعد سازمانی« همکاری و ارتباط مؤثر بین شرکا و ذینفعان زنجیره‌تأمین»؛ در بعد عملیاتی« توسعه قابلیت سرعت برای زنجیره‌تأمین تاب‌آور» و در بعد فرهنگی« حمایت‌های دولت از به‌کارگیری فناوری‌های صنعت4.0» از تأثیرگذارترین عوامل برای اجرای صنعت4.0 در مدیریت زنجیره‌تأمین تاب‌آور در صنعت فولاد یزد می‌باشند. تحقیق حاضر برای نخستین بار به تحلیل روابط علّی-معلولی بین عوامل کلیدی در بافت صنعت فولاد ایران پرداخته و چارچوبی برای ارزیابی و توسعه پیوند بین زنجیره‌تأمین تاب‌آور و صنعت ۴.۰ فراهم کرده است.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Presenting a network model of Influencing factors the implementation of Industry 4.0 in resilient supply chain management

نویسندگان [English]

  • Maryam Hosinie 1
  • davood andalib ardakani 2
  • Alireza Naser Sadrabadi 3
  • Seyed Mojtaba Hosseini Bamkan 2

1 PhD student in Industrial Management, Economics, Management and Accounting Faculty, Yazd University, Yazd, Iran

2 Associate Professor, Industrial Management Department, Economics, Management and Accounting Faculty, Industrial Management Group, Yazd University, Yazd, Iran

3 Associate Professor, Industrial Management Department, Management and Accounting Faculty, Industrial Management Group, Yazd University, Yazd, Iran

چکیده [English]

Despite organizations with Industry 4.0 technologies holding potential for enhancing supply chain resilience, the systematic integration of these two domains has faced delays. The present study aims to analyze the causal relationships among factors influencing the implementation of Industry 4.0 in resilient supply chain management within the Yazd steel industry. In the first phase, factors were identified and categorized using the qualitative meta-synthesis method, resulting in the identification of 21 factors across five dimensions: managerial-institutional, technological-structural, organizational, operational, and cultural. In the second phase, the fuzzy DEMATEL method was employed to determine the causal relationships among the identified factors. The results revealed that the managerial-institutional dimension is the most influential, while the operational dimension is the most influenced in the implementation of Industry 4.0 in resilient supply chain management. This study analyzes the causal relationships among factors and provides a framework for evaluating the link between the resilient supply chain and Industry 4.0.
Introduction
In recent years, global supply chains have faced unprecedented challenges. Supply chain resilience can be defined as an organization's ability to respond effectively to various disruptions, which can be assessed through two key components: “resistance” and “recovery speed.” These capabilities enable organizations to continue competing in today's dynamic and highly uncertain environments. Consequently, understanding the mechanism through which supply chains can enhance their resilience has recently garnered significant attention in the fields of operations and supply chain management. One mechanism that has gained attention in recent years is the concept of Industry 4.0 as a transformative strategy. This new paradigm, based on digitalization and process integration, enables the creation of a “Resilient Supply Chain 4.0.”
Despite the growing attention to both resilience and Industry 4.0 concepts, a review of the existing literature reveals significant research gaps. First, previous studies have primarily examined these two areas in isolation, and their systematic integration has been delayed. Second, the main focus has been on the technologies themselves, with less attention given to the systemic and network analysis of interactions between different dimensions. Third, this field of study has been particularly neglected in the context of Iran's strategic industries, such as the steel industry.
These gaps increasingly highlight the need for research that can explain the relationships between influencing factors using an integrated approach. Aiming to fill these gaps, the present study provides a model of factors affecting the implementation of Industry 4.0 in resilient supply chain management within Iran's steel industry. To achieve this research objective, a mixed-methods approach was used. In the first step, a comprehensive set of influencing factors and dimensions was identified using the qualitative meta-synthesis method. Then, in the subsequent stage, the causal relationships among the identified factors were measured and analyzed using the Fuzzy DEMATEL method.
Methodology
This research is considered an applied-developmental study in terms of its outcome, as it seeks to develop a novel scientific model of the factors affecting the implementation of Industry 4.0 in resilient supply chain management. For this purpose, in the first stage, the factors affecting the implementation of Industry 4.0 in resilient supply chain management were identified through the meta-synthesis method. In the second stage of the research, the authors analyzed the cause-and-effect relationships between these factors using the Fuzzy DEMATEL method.
Meta-synthesis is a qualitative method that provides researchers with a systematic perspective by synthesizing various types of studies, generating new and fundamental themes. In the first stage of this study, the statistical population consisted of all studies published in reputable domestic and international scientific databases related to factors affecting the implementation of Industry 4.0 in resilient supply chain management up to the time of the research. In the second stage, the statistical population of the study comprised professors and managers specializing in digital technologies and familiar with supply chain management in the steel industries of Yazd. Using purposive sampling, 10 of these individuals were selected to participate in the stage of analyzing the causal relationships between the factors.
Findings
The findings of the meta-synthesis method led to the identification of 21 factors influencing the implementation of Industry 4.0 in resilient supply chain management. Based on thematic similarity, these factors were classified into five new components. These components are: Managerial-Institutional, Technological-Structural, Organizational, Operational, and Cultural. Furthermore, at the conclusion of the meta-synthesis method, Cohen's Kappa coefficient was employed to analyze and assess the quality control and reliability of the model. The resulting Kappa value at this stage was 0.49, indicating a suitable level of agreement between the researcher and the expert. A survey of 10 experts and the analysis of their opinions using the Fuzzy DEMATEL method revealed the following:

Within the Managerial-Institutional dimension, “senior management's commitment and support for implementing Industry 4.0 technologies” has the greatest influence on other factors, while the indicator “development of supply chain planning” is the most influenced.
Within the Technological-Structural dimension, among all factors, the indicator “investment in Industry 4.0 technologies” has the greatest influence, and the indicator “capability to provide changes in supply chain design or mapping” is the most influenced.
Within the Organizational dimension, the indicator “effective collaboration and communication among supply chain partners and stakeholders” has the greatest influence, while the indicator “establishing security and safety assurance in creating a resilient supply chain” is the most influenced compared to other indicators in this dimension.
Within the Operational dimension, among all factors, the indicator “developing speed capability for a resilient supply chain” has the greatest influence, and the indicator “utilizing maximum capacity in the supply chain” is the most influenced.
Within the Cultural dimension, the indicator “government support for the adoption of Industry 4.0 technologies” has the greatest influence, while the indicator “developing a resilient supply chain culture within the organization” is the most influenced compared to other indicators in this dimension.

Conclusion
This study employed a mixed-methodology (meta-synthesis and Fuzzy DEMATEL) to propose a causal model of factors affecting Industry 4.0 implementation for resilient supply chain management in Yazd's steel industry. Findings reveal that digital transformation and achieving resilience constitute a systemic, multi-dimensional process. Managerial-Institutional, Technological-Structural, and Cultural dimensions function as causal factors, while Organizational and Operational dimensions act as effect-dependent, mediating variables.
“Senior management commitment and support” was the most influential factor, aligning with Özkan-Özen et al. (2020) and Agarwal et al. (2022), underscoring the critical role of leadership and strategic resource allocation for such transformative, high-risk projects. “Investment in Industry 4.0 technologies” was the key Technological-Structural driver, confirming findings by Raja Santhi & Muthuswamy (2022) and Marinagi et al. (2023), as it enables real-time monitoring and transparency. Culturally, “government support” was paramount, consistent with Al-Akilly et al. (2024) and Gade et al. (2020), highlighting the need for national strategies and incentives in emerging adoption contexts like Iran.
Consequently, resilience is not achieved through technology alone but through the dynamic interplay of soft (culture, leadership) and hard (technology, investment) factors. This provides managers with a strategic roadmap: begin by securing top-management commitment, followed by targeted technological investments, and then focus on enhancing organizational collaboration and human resource training. However, these findings should be interpreted in consideration of limitations, including reliance on expert judgment, a limited sample size, and the model's static nature, suggesting that future research should explore the impact of specific technologies like AI and blockchain on resilience.

کلیدواژه‌ها [English]

  • Industry 4.0
  • Resilient Supply Chain
  • Meta-synthesis
  • Fuzzy Dematel
  1. ارفعی، عزیز و نمامیان، فرشید. (1401). شناسایی مؤلفه‌های بازاریابی گردشگری با استفاده از روش فراترکیب. مطالعات اجتماعی گردشگری. 10(20)، 211-234. doi:52547/‌journalitor.35996.10.20.211
  2. امیری، مقصود، حسینی دهشیری، سید جلال‌الدین، یوسفی هنومرور، احمد. (1397). تعیین ترکیب بهینه استراتژی‌های زنجیره‌تأمین لارج با بهره‌گیری از تحلیل SWOT، تکنیک‌های تصمیم‌گیری چندمعیاره و تئوری بازی. فصلنامه مدیریت صنعتی، 10(2)، 221- 246. doi: 10.22059/‌imj.2018.257030.1007420
  3. کیانی، مهرداد، عندلیب اردکانی، داود، زارع‌احمدآبادی، حبیب و میرفخرالدینی، سید حیدر. (1402). تحلیلی بر توانمندسازهای مؤثر بر پیاده‌سازی اقتصاد مدور و صنعت 4.0 در زنجیره‌تأمین. مطالعات مدیریت صنعتی، 21(70)، 1-43. 43. doi: 22054/‌jims.2023.71900.2835
  4. Agarwal, N., Seth, N., & Agarwal, A. 2022. Selecting capabilities to mitigate supply chain resilience barriers for an Industry 4.0 manufacturing company: An AHP-Fuzzy Topsis approach. Journal of Advanced Manufacturing Systems, 21(1), 55-83. https:/‌/‌doi.org/‌10.1142/‌S0219686721500426
  5. Al-Banna, A., Rana, Z.A., Yaqot, M., & Menezes, B. (2023). Interconnectedness between Supply Chain Resilience, Industry 4.0, and Investment. Logistics, 7(3), 50. https:/‌/‌doi.org/‌10.3390/‌logistics7030050
  6. Alfaqiyah, E., Alzubi, A., Aljuhmani, H. Y., & Öz, T. (2025). How Industry 4.0 technologies enhance supply chain resilience: The interplay of agility, adaptability, and customer integration in manufacturing firms. Sustainability, 17(17), 7922. https:/‌/‌doi.org/‌10.3390/‌su17177922
  7. Al-Okaily, M., Younis, H., & Al-Okaily, A. (2024). The impact of management practices and industry 4.0 technologies on supply chain sustainability: a systematic review. Heliyon. DOI: 1016/‌j.heliyon.2024.e36421
  8. Al-Talib, M., Melhem, W.Y., Anosike, A.I., Reyes, J.A.G., & Nadeem, S.P. (2020). Achieving resilience in the supply chain by applying IoT technology. Procedia Cirp,91, 752-757. https:/‌/‌doi.org/‌10.1016/‌j.procir.2020.02.231
  9. Ayyildiz, E. (2023). Interval valued intuitionistic fuzzy analytic hierarchy process-based green supply chain resilience evaluation methodology in post COVID-19 era. Environmental Science and Pollution Research, 30(15), 42476-42494. https:/‌/‌doi.org/‌10.1007/‌s11356-021-16972-y
  10. Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https:/‌/‌doi.org/‌10.1177/‌014920639101700108
  11. Birkel, H., & Müller, J.M. (2025). Resilient by nature or technology? How Industry 4.0 enhances Supply Chain Resilience until 2035. Supply Chain Management: An International Journal, 30(3), 304-322. https:/‌/‌doi.org/‌10.1108/‌SCM-07-2023-0340
  12. Brookbanks, M., & Parry, G. C. (2024). The impact of Industry 4.0 technologies on the resilience of established cross-border supply chains. Supply Chain Management: An International Journal, 29(4), 731–754. https:/‌/‌doi.org/‌10.1108/‌SCM-07-2023-0333
  13. Frederico, G.F. (2021). Towards a supply chain 4.0 on the post-COVID-19 pandemic: a conceptual and strategic discussion for more resilient supply chains. Rajagiri Management Journal, 15(2), 94-104. https:/‌/‌doi.org/‌10.1108/‌RAMJ-08-2020-0047
  14. Ghobakhloo, M., Iranmanesh, M., Foroughi, B., Tseng, M.L., Nikbin, D., & Khanfar, A.A. (2023). Industry 4.0 digital transformation and opportunities for supply chain resilience: a comprehensive review and a strategic roadmap. Production Planning & Control, 1-31. https:/‌/‌doi.org/‌10.1080/‌09537287.2023.2252376
  15. Hsu, C.H., Zeng, J.Y., Chang, A.Y., & Cai, S.Q. (2022). Deploying Industry 4.0 enablers to strengthen supply chain resilience to mitigate ripple effects: an empirical study of top relay manufacturer in China. IEEE Access, 10, 114829-114855. doi: 10.1109/‌ACCESS.2022.3215620.
  16. Huang, K., Wang, K., Lee, P.K., & Yeung, A.C. (2023). The impact of industry 4.0 on supply chain capability and supply chain resilience: A dynamic resource-based view. International Journal of Production Economics, 262, 108913. https:/‌/‌doi.org/‌10.1016/‌j.ijpe.2023.108913
  17. Joshi, S., & Sharma, M. (2022). Sustainable performance through digital supply chains in industry 4.0 era: amidst the pandemic experience. Sustainability, 14(24), 16726. https:/‌/‌doi.org/‌10.3390/‌su142416726
  18. Küffner, C., Münch, C., Hähner, S., & Hartmann, E. (2022). Getting back into the swing of things: The adaptive path of purchasing and supply management in enhancing supply chain resilience. Journal of Purchasing and Supply Management, 28(5), 100802. https:/‌/‌doi.org/‌10.1016/‌j.pursup.2022.100802
  19. Lin, R.J. (2013). Using fuzzy DEMATEL to evaluate the green supply chain management practices. Journal of cleaner production, 40, 32-39. https:/‌/‌doi.org/‌10.1016/‌j.jclepro.2011.06.010
  20. Madrid-Guijarro, A., Maldonado-Guzmán, G., & Rodríguez-González, R. (2025). Unlocking resilience: The impact of Industry 4.0 technologies on manufacturing firms' response to the COVID-19 pandemic. Management Decision, 63(1), 126–154. https:/‌/‌doi.org/‌10.1108/‌MD-02-2024-0262
  21. Marinagi, C., Reklitis, P., Trivellas, P., & Sakas, D. (2023). The impact of industry 4.0 technologies on key performance indicators for a resilient supply chain 4.0. Sustainability, 15(6), 5185. https:/‌/‌doi.org/‌10.3390/‌su15065185
  22. Maryniak, A., Bulhakova, Y., & Lewoniewski, W. (2021). Resilient supply chains 4.0-a research review. 26th IEEE Asia-Pacific Conference on Communications (APCC), Publisher: IEEE, 99-104. doi: 10.1109/‌APCC49754.2021.9609916.
  23. Mu, W., Van Asselt, ED., & Van der Fels-Klerx, H. (2021). Towards a resilient food supply chain in the context of food safety. Food Control, 125, 107953. https:/‌/‌doi.org/‌10.1016/‌j.foodcont.2021.107953
  24. Mubarik, M.S., Naghavi, N., Mubarik, M., Kusi-Sarpong, S., Khan, S.A., Zaman, S.I., & Kazmi, S.H.A. (2021). Resilience and cleaner production in industry 4.0: Role of supply chain mapping and visibility, Journal of cleaner production, 292,126058. https:/‌/‌doi.org/‌10.1016/‌j.jclepro.2021.126058
  25. Musah, W.E. (2023). Building resilient supply chains in industry 4.0: The case of medical equipment industry.
  26. Ozkan-Ozen, Y.D., Kazancoglu, Y., & Mangla, S.K. (2020). Synchronized barriers for circular supply chains in industry 3.5/‌industry 4.0 transition for sustainable resource management. Resources, Conservation and Recycling, 161, 104986. https:/‌/‌doi.org/‌10.1016/‌j.resconrec.2020.104986
  27. Pandey, A. K., Daultani, Y., Pratap, S., Ip, A. W., & Zhou, F. (2025). Analyzing industry 4.0 adoption enablers for supply chain flexibility: Impacts on resilience and sustainability. Global Journal of Flexible Systems Management, 26(1), 1–24. https:/‌/‌doi.org/‌10.1007/‌s40171-024-00396-x
  28. Patidar, A., Sharma, M., Agrawal, R., & Sangwan, K.S. (2023). Supply chain resilience and its key performance indicators: an evaluation under Industry 4.0 and sustainability perspective. Management of Environmental Quality: An International Journal, 34(4), 962-980. https:/‌/‌doi.org/‌10.1108/‌MEQ-03-2022-0091
  29. Qader, G., Junaid, M., Abbas, Q., & Mubarik, M.S. (2022). Industry 4.0 enables supply chain resilience and supply chain performance. Technological Forecasting and Social Change, 185, 122026. https:/‌/‌doi.org/‌10.1016/‌j.techfore.2022.122026
  30. Raja Santhi, A., & Muthuswamy, P. (2022). Pandemic, war, natural calamities, and sustainability: Industry 4.0 technologies to overcome traditional and contemporary supply chain challenges. Logistics, 6(4), 81. https:/‌/‌doi.org/‌10.3390/‌logistics6040081
  31. Resende, C.H., Geraldes, C.A., & R. L. Junior, F.R.L. (2021). Decision models for supplier selection in industry 4.0 era: A systematic literature review. Procedia Manufacturing, 55, 492-499. https:/‌/‌doi.org/‌10.1016/‌j.promfg.2021.10.067
  32. Sharma, R., Sundarakani, B., & Manikas, I. (2025). Integration of industry 4.0 technologies for agri-food supply chain resilience. Computers in Industry, 165, 104225. https:/‌/‌doi.org/‌10.1016/‌j.compind.2024.104225
  33. Spieske, A., & Birkel, H. (2021). Improving supply chain resilience through industry 4.0: A systematic literature review under the impressions of the COVID-19 pandemic. Computers & Industrial Engineering, 158, 107452. https:/‌/‌doi.org/‌10.1016/‌j.cie.2021.107452
  34. Spieske, A., Gebhardt, M., Kopyto, M., Birkel, H., & Hartmann, E. (2023). The future of industry 4.0 and supply chain resilience after the COVID-19 pandemic: Empirical evidence from a Delphi study. Computers & Industrial Engineering,181, 109344. https:/‌/‌doi.org/‌10.1016/‌j.cie.2023.109344.
  35. Taghizadeh, E., & Taghizadeh, E. (2021). The impact of digital technology and industry 4.0 on enhancing supply chain resilience. Proceedings of the 11th Annual International Conference on Industrial Engineering and Operations Management, 9-11.
  36. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https:/‌/‌doi.org/‌10.1002/‌(SICI)1097-0266(199708)18:7<509::AID-SMJ882>0.CO;2-Z
  37. Xu, L., de Vrieze, P., Arshad, R., & Oyekola, O. (2022). Enhance supply chain resilience through industry 4.0-a view of designing simulation scenarios. IEEE International Conference on e-Business Engineering (ICEBE), Publisher: IEEE, 198-203. doi: 10.1109/‌ICEBE55470.2022.00042.
  38. Yavuz, O., Uner, M. M., Okumus, F., & Karatepe, O. M. (2023). Industry 4.0 technologies, sustainable operations practices and their impacts on sustainable performance. Journal of Cleaner Production, 387, 135951. https:/‌/‌doi.org/‌10.1016/‌j.jclepro.2023.135951
  39. Zhao, G., Liu, S., Wang, Y., Lopez, C., Zubairu, N., & Chen, X. X. (2024). Modelling enablers for building agri-food supply chain resilience: insights from a comparative analysis of Argentina and France. Production planning & control, 35(3), 283-307. https:/‌/‌doi.org/‌10.1080/‌09537287.2022.2078246