Safar Fazli; Saleh Mansouri
Volume 6, Issue 15 , March 2007, Pages 1-24
Abstract
Decision making is the essence of management and the manager is the one who can decide any time. Nowadays, the Analytical Hierarchy Process (AHP) and Data Envelopment Analysis (DEA) are considered as the most eminent tactics of decision making. The aim of this study is to compare the techniques of DEA ...
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Decision making is the essence of management and the manager is the one who can decide any time. Nowadays, the Analytical Hierarchy Process (AHP) and Data Envelopment Analysis (DEA) are considered as the most eminent tactics of decision making. The aim of this study is to compare the techniques of DEA and the process of AHP and also measuring their potency in compare with each other in a field study. The platform of this survey was laid through identifying the key decision-making indicators regarding stock exchange from investors' side and recording the exchange information in a one-year period. Thereafter, by utilizing these techniques, these indicators have been prioritized. The results of the study revealed no significant difference in two prioritizing method. AHP has shown higher potentiality in prioritizing the key performance indicators in compare with DEA.
Ghasem Ansari Ranani; Mandani Tounkenejad
Volume 6, Issue 15 , March 2007, Pages 25-50
Abstract
In recent decade many human resource specialist and authors achieve success for aligning and integrating in human resource subsystems. One of these practice developing and formulating competence models as base of human resource development and integrating between training, human resource planning, selection ...
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In recent decade many human resource specialist and authors achieve success for aligning and integrating in human resource subsystems. One of these practice developing and formulating competence models as base of human resource development and integrating between training, human resource planning, selection and others human resource units and subsystems. This research aimed to developing and formulating coherent and local model for National Iranian Oil Company. Because of especial NIOC nature and background and governing of especial managerial systems, applying and using current models cannot responsive to company demands. So, company for developing local model need to use grounded theory approach for exploration of tacit knowledge and applying this knowledge to creation competency model. Based on research result, competency model have 5 dimension and 19 items. After model designing, for validity and reliability confirmation, 74 questionnaires completed by supervisors. Data analysis shows that all dimension and items are valid and suitable for NIOC. Also, based on data analysis process improvement dimension is more important than others in model and human resource dimension was less important.
Ali Mohammadnia
Volume 6, Issue 15 , March 2007, Pages 51-85
Abstract
Tending to customer rightly overtax, Organizations gain new customers and keep their satisfaction, therefore based on created competition, organization and companies should seeking suitable ways to customer’s absorption and maintenance. Thus it is vital for business success and it not succeed unless ...
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Tending to customer rightly overtax, Organizations gain new customers and keep their satisfaction, therefore based on created competition, organization and companies should seeking suitable ways to customer’s absorption and maintenance. Thus it is vital for business success and it not succeed unless customer satisfaction measurement and continues profitability. Furthermore, the satisfaction measurement available method are up crisp range, whereas loyalty measurement indexes are fuzzy, unclear and verbal which be able to say totally, measurement in fuzzy logic is more efficient.
The paper main goal is customers satisfaction measurement in Roozane Dairying Company which can use from research results all of manufacturer and service companies, further, applied goals of this research are: Customers Satisfaction, Fuzzy measuring effective factors on creating Roozane dairying Customers Satisfaction, prioritize effective factors on Roozane dairying customer satisfaction, comparing and comprehensive survey of results of Fuzzy logic and classic logic techniques, documenting practical solution for practicing effective factors on keeping customers and creating customers satisfaction. There are |Four hypothesizes in the research to goal achievement so after suing statistical techniques and analyzing data in both Fuzzy and classic methods by SPSS software, resulting to: to pass all of hypothesizes, finally, suggested some offers for future researches.
Seyyed Ali Akbar Afjahe; Reza Sepahvand
Volume 6, Issue 15 , March 2007, Pages 87-113
Abstract
Introducing strategic human resource management makes human resource management researcher the understood about the relationships between corporate strategy, human capital, human resource strategy and firm performance. One of the key mysterious subjects in this field appears to be understanding of processes ...
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Introducing strategic human resource management makes human resource management researcher the understood about the relationships between corporate strategy, human capital, human resource strategy and firm performance. One of the key mysterious subjects in this field appears to be understanding of processes and mechanisms that human resource management practices influence firm performance through them. It seems that with regard to importance of corporate strategies and their effect on firm performance, coordination between human resource, human capital and organizational strategies is one of the issues that can have significant effect on the relationship between human resource management practices and firm performance.
The main purpose of of this paper is to investigate the effect of the strategic cooperation between human resource, human capital and organizational behavior strategies on the firm performance. Data analysis shows that the firm performance would improve if there were
Coordination between human resource strategy and human capital strategy and organizational behavior strategy and also between human resource strategy and human capital strategy and organizational behavior strategy.
Finally, the results show that strategic coordination between human resource strategy and human capital and organizational behavior have significant effect on the firm performance.
Peyman Akhavan; Mir Ali Seyed Naghavi; Morteza Soltani Noh; Taleb Asadi Karam
Volume 6, Issue 15 , March 2007, Pages 115-142
Abstract
This paper reviews intellectual capital literature, develops a holistic model and inspects a case study of holistic model implementation. Reviewing the literature, 34 models of managing intellectual capital have been identified. Extracting different concentration areas of each model, we set up a comparison ...
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This paper reviews intellectual capital literature, develops a holistic model and inspects a case study of holistic model implementation. Reviewing the literature, 34 models of managing intellectual capital have been identified. Extracting different concentration areas of each model, we set up a comparison table. Two models that cover more areas have been picked out as the basic models to develop the holistic model which comprises all concentration areas. The holistic model was implemented in a company. Collecting managers and key stakeholders opinion, according to holistic model, we defined desired situation for the next five years, developed proper criteria, and measured the current and desired situation. The measurement process results reveal major gaps between current situation and desired situation and provided managers useful guidelines for decision making. This research helps organizations to compare and select the appropriate intellectual capital management model considering their own situations. Moreover, the holistic model can be exploited by different types of organizations; particularly by ones do not have shareholders and exchange market, like hospitals and military organizations.
Maghsoud Amiri
Volume 6, Issue 15 , March 2007, Pages 143-165
Abstract
After introducing Markowitz mean-variance model, decision makers (DMs) and financial planners paid much attention to the matter of portfolio selection, so that DMs explain purposes and investment requirements in the frame of multi-objective mathematic models which are more consistent with decision making ...
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After introducing Markowitz mean-variance model, decision makers (DMs) and financial planners paid much attention to the matter of portfolio selection, so that DMs explain purposes and investment requirements in the frame of multi-objective mathematic models which are more consistent with decision making realities in optimal portfolio selection. At now there are various methods introduced to optimize such problems. One of the optimization methods is the Compromise Programming (CP) method. In this paper, considering increasing importance of investment in financial portfolios, we propose a new method, called Nadir Compromising Programming (NCP) by expanding a CP-based method for optimization of multi-objective portfolio selection problem. In order to examine NCP performance and operational capability, we implemented a case study by selecting a portfolio with 35 stock indices of Iran stock market. Results of comparing the CP method and proposed method under the same conditions indicate that NCP method results are more consistent with DM purposes.
Jamshid Salehi Sadaghiani
Volume 6, Issue 15 , March 2007, Pages 167-184
Abstract
The methodology of six-sigma is one of process improvement’s approaches that its aim is efficiency improvement of process, stability, customers’ satisfaction and cutting deviations such as wastage, reworking and costs. Heretofore different techniques have been introduced for achieving to ...
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The methodology of six-sigma is one of process improvement’s approaches that its aim is efficiency improvement of process, stability, customers’ satisfaction and cutting deviations such as wastage, reworking and costs. Heretofore different techniques have been introduced for achieving to this aims, so that one of their most efficient is Design of Experiments (DOE). The DOE technique is a scientific method for introducing the main parameters related to a process, where specifies the optimal application of this parameters for increasing the performance and the capacity of process. In this paper, application of the DOE is illustrated in the six-sigma methodology to decrease process time of outsourcing contracts adopting of industrial services engineering of Iran khodro corporation (ISEIKCO) and will be determined the principle parameters which affect on time of this process. Also, statistical analysis will be used for specifying the counteract affect of effective parameters and are proposed an improvement approaches to decrease processing time, where finally the obtained results will confirm the time efficiency improvement of outsourcing process.
